Last updated: Dec 2025
1. Overview
This Refund Policy explains the circumstances under which EizBiz Private Limited (“EizBiz”, “we”, “our”, or “us”) provides refunds for subscriptions, services, or payments made on https://eizbiz.ai and related platforms.
By purchasing or using EizBiz AI services, you agree to this Refund Policy along with our Terms of Service, Privacy Policy, and Security & Compliance policies.
2. Digital Services and Subscription Nature
EizBiz AI is a Software as a Service (SaaS) platform that provides immediate access to digital tools, AI features, and subscription-based services upon successful payment.
Due to the nature of digital services and instant access:
- All purchases are considered final
- Services are deemed delivered immediately after payment
3. No Refund Policy
General Rule
All payments made to EizBiz Private Limited are non-refundable, including but not limited to:
- Subscription fees
- Usage-based charges
- Add-ons or upgrades
- One-time service payments
This applies regardless of:
- Level of usage
- Account inactivity
- Partial subscription periods
- User dissatisfaction after access
4. Free Trials and Demos
Where applicable, EizBiz may offer:
- Free trials
- Limited access plans
- Demonstration features
Users are strongly encouraged to evaluate the platform using these options before purchasing a paid plan. Refunds will not be provided once a paid subscription begins.
5. Subscription Cancellation
You may cancel your subscription at any time through your account settings.
- Cancellation stops future billing
- No refunds are issued for the current or previous billing period
- Access remains active until the end of the paid cycle
6. Exceptional Circumstances
Refunds may be considered only in rare cases, such as:
- Duplicate charges due to technical error
- Unauthorized transactions verified through investigation
- Payment processing errors confirmed by our payment provider
Approval of such requests is at the sole discretion of EizBiz Private Limited.
7. Chargebacks and Disputes
Initiating a chargeback without contacting EizBiz support may result in:
- Immediate account suspension
- Loss of platform access
- Permanent account termination
We encourage users to contact us directly to resolve billing concerns.
8. Compliance With International Laws
This Refund Policy complies with:
- Digital goods and SaaS regulations
- International consumer protection principles
- GDPR transparency requirements
- CCPA and CPRA disclosure standards
Local consumer laws may apply based on jurisdiction. Where required by law, mandatory rights will be honored.
9. Policy Changes
EizBiz Private Limited reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.
Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact Information
For billing or refund-related questions, please contact us:
📧 Email: contact@eizbiz.ai
🌐 Website: https://eizbiz.ai